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“All Canadians should monitor their CRA accounts for any suspicious activity including unsolicited changes to banking, mailing address or benefit applications made on their behalf. This can happen when people use the same login information across multiple websites. It may take until March 22 for the issues to be resolved, but after that date, if users are unable to log in they should call the CRA.Īs part of its ongoing monitoring the agency keeps an eye on any government-used usernames and passwords that go up for sale on the dark web and the CRA then moves to lock these accounts.
#CRA CANADA REVENUE AGENCY LOGIN PASSWORD#
Taxpayers can re-gain access to their CRA account by going to the CRA login page and creating a new CRA user ID and password or by using a different login method associated with their CRA account, the agency says. Impacted individuals will be contacted by the email address associated with their accounts, or if there was not one on file, by mail. If attempts are made to log in to a frozen account, the user will receive an error message informing them that their CRA user ID has been revoked. CRA My Account is a handy tool both at tax-time and year-round and enables you to. It’s the quick, easy-to-use way to manage your tax information and correspondence with the CRA. The agency said that unlike what happened in February, it wanted to warn people ahead of time that the access to their accounts may be down, given it’s tax time. CRA My Account is a secure online portal offered to Canadian taxpayers by the Canada Revenue Agency. That means that Vancity members who already have login credentials for personal online banking (MEMBER CARD and online banking password), can use the same. Weve launched a simple way to receive your Canada Revenue Agency (CRA) benefits, including the Canada Emergency Response Benefit (CERB), through direct deposit. “The total number of accounts impacted is roughly 800 thousand,” said the CRA. the cached information will no longer appear on the CRA Login page. “Like the accounts that were locked in February, these user IDs and passwords were not compromised as a result of a breach of CRA’s online systems, rather they may have been obtained by unauthorized third parties and through a variety of means by sources external to the CRA,” said the CRA in a statement. Important: The Canada Revenue Agencys Auto-fill my return (AFR) service will be. Law enforcement assistance has been requested from RCMP and an investigation has been initiated.The Canada Revenue Agency is locking out 800,000 users from their online accounts on Saturday, out of fear that people’s usernames and passwords have been hacked.Ĭiting the cybersecurity risk of having this information in the hands of potentially bad actors, obtained through email phishing schemes or third party data breaches, the CRA says the move is precautionary.
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"The CRA is continuing to analyze both incidents. "The CRA quickly identified the impacted accounts and disabled access to these accounts to ensure the safety and security of the taxpayer's information," CRA spokesperson Christopher Doody wrote in an email. 14, about 5,500 accounts had been affected by the separate attacks. If you would rather change your address over the phone, contact the Agency’s customer service phone line at 1-80. On the My Account page, choose Manage Address and enter your new information. Request that you send them a prepaid card or a transfer from your bank’s E-Transfer service. The shutdown means that anyone attempting to apply for emergency COVID-19 benefits, such as the Canada Emergency Response Benefit or the Canada Emergency Student Benefit, will be unable to do so until further notice. The easiest way to change your address is to log in on the Canada Revenue Agency website and select the My Account option. The CRA Will Never While these scammers might be convincing it’s important to note that the Canadian Revenue Agency or any government agency will never: Ask for your bank account information, debit card number or credit card number over the phone. While the breaches have been contained, services connected to My Account, My Business Account and Represent a Client on the CRA website have been disabled as an additional safety measure. The Canada Revenue Agency has temporarily shut down its online services after the agency confirmed it was recently hit by two cyberattacks that compromised thousands of accounts linked to its services.